Shipping & Returns

Regular Shipping Rates—Our non-Promotional Shipping rates are designed to recoup our cost of shipping your order. We do not profit from these rates nor do we subsidize them. Our shipping and handling charges are made up of two components – the actual cost of shipping charged by the shipping service plus an additional charge of $1.50 to $2.00 per shipment for insurance, packaging and handling. Our website connects with the United States Postal Service and UPS to provide real-time shipping quotes based on the weight of the items in your shopping cart, the address to which they are being delivered and the delivery method you choose. In some cases we can save you money by using flat rate boxes and envelopes so we will refund any extra money back to you.

Tracking Numbers—After your order has been processed and ready to ship, we will email you a shipping confirmation that will include tracking information. Please make sure you enter a correct email address when you place your order.

Promotional Shipping—We currently offer Flat Rate Promotional Shipping rates:

$ 14.99 for orders $30.00 to $49.99 ( before shipping and sales tax )                                                                                                                                      $ 12.99 for orders of $ 50.00 to $ 99.99 (before shipping and sales tax)
$ 19.99 for orders of $ 100.00 to $ 199.99 (before shipping and sales tax)
$ 24.99 for orders of $ 200.00 to $ 299.99 (before shipping and sales tax)                                                                                                                             $ 29.99 for orders of $ 300.00 to $ 399.99 (before shipping and sales tax)

Promotional Shipping =These rates are being offered for a limited time in addition to our Regular Shipping Rates described below. Often these Promotional Shipping rates are below our cost to ship your order and we absorb the additional shipping cost as a thank you for placing a larger order. If you return items from an order that received one of our Promotional Shipping rates, the actual cost of shipping your order will be deducted from the refund rather than the amount of the Promotional Shipping rate (the deduction will be adjusted if only part of the order is returned). If your order qualifies for a Promotional Shipping rate you can either select it or one of our Regular Shipping Rates if the Regular Shipping Rates are cheaper or if you prefer a specific method of shipment. If you choose Promotional Shipping we will ship via our choice of shipper (currently either UPS Ground, USPS Priority Mail, USPS Media Mail or (for certain light weight but oversize items) USPS Parcel Post). Promotional shipping rates are valid only for shipments to street addresses (no PO Boxes) in the continental 48 states and Washington DC (no Alaska, Hawaii, Territories, APO or FPO addresses and no shipment to countries other than the United States). Using a PO Box as the shipping address on a Promotional Shipping rate order will delay your order while we contact you for a street address.

Large order Promotional Shipping = all overs over $300.00 will receive free shipping – only for shipments to street addresses (no PO Boxes) in the continental 48 states and Washington DC
Tracking Numbers—After your order has been processed and ready to ship, we will email you a shipping confirmation that will include tracking information. Please make sure you enter a correct email address when you place your order.

Flat Rate Boxes—The US Postal Services offers flat rate envelope and small, medium and large flat rate box services. If you choose Priority Mail as your shipping option, we will attempt to fit your order in one of these standard packages if doing so will reduce the cost of shipping. If your order fits in one of these boxes, we will refund excess shipping charges back to your credit card. You do not have to ask for this consideration — we check it automatically on all orders with Priority Mail as the selected shipping method.

Media Mail—Media Mail is a very economical way to ship books and DVDs. Often these rates are lower than any other rate. However, a package is not eligible for Media Mail if it contains items other than books or DVDs. If your order contains only eligible items, you will be offered the Media Mail shipping option. Please note that Media Mail is slow and can take anywhere from one to three weeks. If shipping to the western half of the US, allow up to three weeks for delivery.

Parcel Post—We will occasionally use Parcel Post for shipments of light weight but oversize items. Items subject to shipment by Parcel Post are noted as such in the description. Other than these items, we only offer Parcel Post shipping on special requests. Parcel Post is virtually always more expensive than our UPS Ground or Home Delivery rates. In addition, Parcel Post can add two to three weeks to the delivery time. As a result, we only offer Parcel Post on special requests.

Return Policy– Here at K & M Coin and Currency Supplies we offers a limited return policy as a courtesy to its customers on most products. Coin cleaners and other chemicals cannot be returned as we cannot be assured that they have not been contaminated. Software cannot be returned as we cannot be assured that it has not been downloaded and installed. For all other products, K & M Coin and Currency Supplies LLC must be notified of any return by contacting our office within 14 days of receipt of merchandise. Buyer is responsible for the condition of the merchandise until it is safely returned to our warehouse. All returns will be void if the returned item(s) if not returned in resalable condition. as shipped to the Buyer. All items sold to Buyer with outer retail packaging must be returned with the outer packaging intact and in good condition. K & M Coin and Currency Supplies does not refund postage and handling charges or Buyer’s shipping costs to return item(s) to our warehouse. (unless prior agreement has been made with Buyer). some items carry a manufacture warranty those items will be handled by the manufacture.

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